You only need internal accounts, roles, and operational controls
Choose CosmoGrid OS. It is suitable for establishing a SaaS administration foundation, user permissions, and activity logs.
CosmoGrid Pricing
From OS and AI Assistant to CDP, choose modules based on your stage of growth Modular Options
CosmoGrid uses modular pricing. You can purchase OS, AI Assistant, or CDP individually, or choose a Suite plan that combines account permissions, AI assistance, data tracking, and marketing tools in a single workflow.
How to choose
Start with the problem you need to solve
OS manages accounts and permissions. AI Assistant provides embeddable website assistants and knowledge Q&A. CDP integrates member, product, order, and behavioral data. Suite is designed for teams that want to implement a complete data and marketing workflow at once.
You need website AI support or knowledge-base Q&A
Choose AI Assistant. You can use your own API key or purchase a CosmoGrid API token package.
You need data tracking, audiences, and remarketing
Choose CDP or Suite. If you need OS, AI Assistant, and CDP together, Suite provides lower integration costs.
Included in all plans
View CosmoPresence
CosmoPresence is included free with every plan
Whether you choose Free, an individual module, or a Suite plan, CosmoPresence is included at no additional cost. It can be used as a brand identity page, landing page, or lightweight presentation page.
Brand Identity Page
Landing and Traffic Routing
Lightweight Presentation
Included with Every Plan
CosmoGrid OS
Users and Permission Management
OS pricing is primarily based on user count, account permissions, role management, and activity logs.
Free
NT$0
NT$0 billed annually
- 1 user
- Basic role permissions
- Additional users not supported
- CosmoPresence included
Starter
NT$490 / month
NT$4,700 billed annually Save NT$1,180 with annual billing — approximately 20% off
- 3 users
- Additional users: +NT$150 per user/month, or +NT$1,440 per user/year with annual billing — approximately 20% off
- Basic activity logs
- CosmoPresence included
Pro
NT$1,490 / month
NT$14,300 billed annually Save NT$3,580 with annual billing — approximately 20% off
- 10 users
- Additional users: +NT$140 per user/month, or +NT$1,344 per user/year with annual billing — approximately 20% off
- Advanced role permissions
- CosmoPresence included
Business
NT$3,990 / month
NT$38,300 billed annually Save NT$9,580 with annual billing — approximately 20% off
- 30 users
- Additional users: +NT$100 per user/month, or +NT$960 per user/year with annual billing — approximately 20% off
- Complete activity logs
- API support
- CosmoPresence included
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Users | 1 | 3 | 10 | 30 |
| Additional Users | Not supported | +NT$150 per user/month +NT$1,440 per user/year with annual billing — approximately 20% off | +NT$140 per user/month +NT$1,344 per user/year with annual billing — approximately 20% off | +NT$100 per user/month +NT$960 per user/year with annual billing — approximately 20% off |
| Role Permissions | Basic | Basic | Advanced | Advanced |
| Activity Logs | Not supported | Basic | Complete | Complete |
| API | Not supported | Not supported | Add-on | Supported |
| CosmoPresence | Included | Included | Included | Included |
AI Assistant
AI Assistants, Knowledge Bases, and Files
AI Assistant can be purchased separately. Customers may use their own OpenAI, Gemini, Claude, or other API key. Customers who prefer not to manage their own API key can purchase a CosmoGrid API token package.
Free
NT$0
NT$0 billed annually
- 1 assistant and 1 knowledge base
- 3 files, up to 2MB per file
- Limited CosmoGrid API trial allowance
Starter
NT$790 / month
NT$7,600 billed annually Save NT$1,880 with annual billing — approximately 20% off
- 3 assistants and 3 knowledge bases
- 50 files
- Up to 10MB per file
- Website embedding supported
Pro
NT$1,990 / month
NT$19,100 billed annually Save NT$4,780 with annual billing — approximately 20% off
- 10 assistants and 10 knowledge bases
- 300 files
- Up to 30MB per file
Business
NT$4,990 / month and up
NT$48,000/year and up Save at least NT$11,880 with annual billing — approximately 20% off
- Custom assistants, knowledge bases, file limits, and per-file size limits
- Custom CosmoGrid API allowance
- API support
- CosmoPresence included
Use Your Own API Key
Connect your own OpenAI, Gemini, Claude, or other API key. Model usage fees are paid directly by the customer, and CosmoGrid does not charge an additional model token fee.
Use the CosmoGrid API
No separate API key application is required. CosmoGrid provides the model integration, with usage purchased through token packages.
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| AI Assistants | 1 | 3 | 10 | Custom |
| Knowledge Bases | 1 | 3 | 10 | Custom |
| Uploaded Files | 3 | 50 | 300 | Custom |
| Maximum File Size | 2MB | 10MB | 30MB | Custom |
| Use Your Own API Key | Supported | Supported | Supported | Supported |
| CosmoGrid API | Limited trial / Add-on | Add-on | Add-on | Custom |
| Website Embedding | Basic | Supported | Supported | Supported |
| API | Not supported | Not supported | Add-on | Supported |
| CosmoPresence | Included | Included | Included | Included |
CosmoGrid API
AI Token Packages
“AI token allowance” is a simplified description. Actual usage is calculated from input, cached input, and output consumption. Customers using their own API key are not charged for a CosmoGrid API allowance.
| Package | Monthly Fee | Monthly AI Token Allowance | Best For |
|---|---|---|---|
| Basic | +NT$500 / month | 5M AI Token | Small-scale testing and low-frequency Q&A |
| Standard | +NT$1,500 / month | 15M AI Token | Standard website support and knowledge Q&A |
| Advanced | +NT$3,000 / month | 30M AI Token | Multiple assistants and higher-frequency usage |
| Business API | +NT$10,000 / month | 100M AI Token | High-frequency enterprise usage |
| Enterprise API | Custom | Custom | High-volume usage, multiple models, and SLA requirements |
CDP
Members, Products, Orders, Tracking Volume, and Marketing Features
CDP can be purchased separately. Free is intended as a trial entry point, Starter supports production use, and Pro is the primary recommended plan.
Free
NT$0
NT$0 billed annually
- 100 members, 30 products, and 100 orders
- 3,000 tracked records per month
- Daily reports for the last 3 days and hourly reports for the last 48 hours
- Limited FCM testing
Starter
NT$4,990 / month
NT$54,000 billed annually Save NT$5,880 with annual billing — approximately 10% off
- 3,000 members
- 100,000 tracked records per month
- Basic audience packaging
- Email / SMS add-ons
Pro
NT$12,900 / month
NT$124,000 billed annually Save NT$30,800 with annual billing — approximately 20% off
- 50,000 members
- 2,000,000 tracked records per month
- Advanced audience packaging
- Email supported / Add-on usage fees
Business
NT$29,900 / month and up
NT$288,000/year and up Save at least NT$70,800 with annual billing — approximately 20% off
- 200,000+ members
- 10,000,000+ tracked records per month
- Advanced and custom audiences
- API support
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Members | 100 | 3,000 | 50,000 | 200,000+ |
| Products | 30 | 1,000 | 30,000 | 100,000+ |
| Orders | 100 | 5,000 | 100,000 | 500,000+ |
| Monthly Tracking Volume — Views / Behavioral Events | 3,000 | 100,000 | 2,000,000 | 10,000,000+ |
| Custom Event Records | Included in tracking volume | Included in tracking volume | Included in tracking volume | Included in tracking volume / Custom |
| Tag Trigger Records | Included in tracking volume | Included in tracking volume | Included in tracking volume | Included in tracking volume / Custom |
| Daily Report Retention | Last 3 days | Last 30 days | Last 1 year | Last 2 years; contact us for longer periods |
| Hourly Report Retention | Last 48 hours | Last 7 days | Last 14 days; contact us for longer periods | Last 14 days; contact us for longer periods |
| Report Values | Displayed normally | Displayed normally | Displayed normally | Displayed normally |
| Audience Packaging | Not supported | Basic | Advanced | Advanced + Custom |
| Report Export | Not supported | Basic | Complete | Complete / Custom |
| Email / SMS | Not supported | Add-on | Supported / Add-on usage fees | Custom |
| API | Not supported | Not included / Available as an add-on | Supported | Supported |
| CosmoPresence | Included | Included | Included | Included |
Monthly tracking volume definition:Monthly tracking volume is the combined total of views and behavioral events successfully written to the system, including page views, product views, member activity, order activity, form interactions, push-notification clicks, email clicks, custom event records, and tag trigger records. There is no separate limit on the number of custom event or tag definitions that may be created. Actual recorded or triggered occurrences count toward the monthly tracking volume.
Messaging
FCM / Email / SMS
FCM allowances are included according to the selected CDP plan. Email and SMS are currently planned as usage-based add-ons. Final pricing and billing methods will be confirmed before the services officially launch.
| Plan | Daily FCM | Weekly FCM | Monthly FCM | SMS | |
|---|---|---|---|---|---|
| Free | 100 | 300 | 1,000 | Not supported | Not supported |
| Starter | 2,000 | 12,000 | 40,000 | Add-on | Add-on |
| Pro | 50,000 | 350,000 | 1,500,000 | Supported / Add-on usage fees | Add-on |
| Business | Custom | Custom | Custom | Custom | Custom |
| Email Item | Pricing Status |
|---|---|
| Email Delivery Volume | To be determined; expected to be offered as a usage-based add-on |
| High-Volume Email Delivery | To be determined; may use tiered or custom pricing |
| Dedicated Sending Domain Setup | To be determined based on configuration requirements and the email service provider |
| Email Template Design | To be determined based on layout and design requirements |
| Email Provider Integration | To be confirmed before official launch |
| SMS Item | Pricing Status |
|---|---|
| Individual SMS Delivery | To be determined based on provider costs and delivery volume |
| High-Volume SMS Delivery | To be determined; may use tiered or custom pricing |
| Prepaid SMS Credits | To be determined; a prepaid credit model may be used |
| SMS Provider Integration | To be determined based on provider and integration requirements |
| SMS Delivery Reports | To be confirmed before official launch |
Suite
OS + AI Assistant + CDP Integrated Plans
Suite is designed for teams that want to implement account permissions, AI assistance, data tracking, audiences, and marketing workflows together. Compared with purchasing modules separately, Suite prioritizes integrated implementation and a lower total cost.
Suite Starter
NT$5,990 / month
NT$57,500 billed annually Save NT$14,380 with annual billing — approximately 20% off
- OS Starter
- AI Assistant Starter
- CDP Starter
- Basic implementation assistance
- One online training session
- Basic data import assistance
- CosmoPresence included
Suite Pro
NT$14,900 / month
NT$143,000 billed annually Save NT$35,800 with annual billing — approximately 20% off
- OS Pro
- AI Assistant Pro
- CDP Pro
- Advanced implementation assistance
- Audience packaging configuration recommendations
- Basic remarketing workflow configuration
- CosmoPresence included
Suite Business
NT$34,900 / month and up
NT$335,000/year and up Save at least NT$83,800 with annual billing — approximately 20% off
- OS Business
- AI Assistant Business
- CDP Business
- Project implementation support
- Multi-source data integration
- API support
- Custom reporting and audience planning
- CosmoPresence included
| Plan | Monthly | Annual | 12 Months at Monthly Rate | Savings | Approx. Savings | Included Modules |
|---|---|---|---|---|---|---|
| Suite Starter | NT$5,990 / month | NT$57,500 / year | NT$71,880 | NT$14,380 | 20% | OS Starter + AI Starter + CDP Starter |
| Suite Pro | NT$14,900 / month | NT$143,000 / year | NT$178,800 | NT$35,800 | 20% | OS Pro + AI Pro + CDP Pro |
| Suite Business | NT$34,900 / month and up | NT$335,000 / year and up | NT$418,800+ | NT$83,800+ | 20% | OS Business + AI Business + CDP Business |
| Enterprise | Custom | Custom | Custom | Custom | Custom | Private deployment / Perpetual licensing / Deep integration |
Enterprise
Enterprise Plans Use Custom Pricing
Enterprise plans do not use fixed public pricing. They are suitable for organizations requiring private deployment, perpetual licensing, high data volume, multi-system integration, or specialized security and permission controls.
Suitable Scenarios
Private Deployment
Perpetual License
CRM / ERP / POS Integration
Multiple Brands / Locations
High Data Volume
Custom Reports
Advanced API Integration
Potential Fees
License Fee
Implementation Fee
Custom Development Fee
System Integration Fee
Maintenance Fee
Private Deployment Fee
SLA Service Fee
Training Fee
Free plan rule
The Free Plan Is a Limited Entry Point, Not a Full Long-Term Free Product
The Free plan helps customers understand the product workflow and core value. It does not include high data volumes, complete details, report exports, audience packaging, automated marketing, or API access.
Included in Free
- OS: 1 user
- AI Assistant: 1 assistant, 3 files, up to 2MB per file
- CDP: 100 members, 30 products, and 100 orders
- CDP: 3,000 tracked records per month
- Daily reports for the last 3 days and hourly reports for the last 48 hours
- Actual report values displayed normally
- Limited FCM testing
- CosmoPresence included free
Paid Upgrades
- Additional users
- Higher limits for files, members, products, and orders
- Longer report retention and complete details
- Report Export
- Audience Packaging
- Email / SMS
- API
- Multi-source integration and automated marketing
FAQ
Frequently Asked Questions
Can I Purchase Only AI Assistant or CDP?
Yes. Each module can be purchased separately. If you need OS, AI Assistant, and CDP together, we recommend a Suite plan.
Do AI Model Token Fees Always Need to Be Paid to CosmoGrid?
No. Customers using their own API key pay model usage fees directly. A CosmoGrid token package is required only when using the CosmoGrid API.
How Are CDP Custom Events and Behavioral Tags Counted?
There is no separate limit on the number of custom event or tag definitions that may be created. Actual event records and tag-trigger occurrences count toward the monthly tracking volume.
Does Enterprise Support Private Deployment or Perpetual Licensing?
Yes. Enterprise can be assessed for private cloud, on-premises deployment, perpetual licensing, secondary development, and SLA requirements.
Start with a Free Trial or Discuss the Right Implementation Plan
If you are not yet sure whether to choose an individual module or Suite, begin with the Free plan to test the workflow, then upgrade according to data volume, user count, and marketing requirements.